Privacy Policy
Last updated: May 2026
Introduction
ACSO is committed to protecting the privacy of individuals who visit its website and interact with its services. This Privacy Policy transparently describes the nature of the personal information we collect, the reasons for which we use it, and the way in which we protect it.
By browsing our site or communicating with us electronically, you accept the practices described in this policy. We invite you to read it carefully.
Our Commitment to Personal Information Protection
ACSO complies with the obligations set out in the Act Respecting the Protection of Personal Information in the Private Sector (Law 25) as well as other applicable laws in Quebec and Canada. We only collect the information necessary for the delivery of our services and the proper conduct of our operations. No information is used for any other purpose without your prior consent.
Information We Collect
Contact Forms
When you reach out to us through the forms available on our website, we may collect the following information:
- First and last name
- Email address
- Phone number
- Company name
- Job title or position
- Content of your message or inquiry
This information is collected solely for the purpose of responding to your request and ensuring the necessary follow-up.
Browsing Data and Cookies
Like the vast majority of professional websites, our site uses cookies to improve the browsing experience and analyze site usage. The data collected for these purposes is non-personal in nature and may include:
- Browser type and operating system
- Pages visited and time spent on each
- Source of origin (referral link)
- Performance and traffic data
You may at any time configure your browser to block or delete cookies. Please note, however, that certain features of the site may be affected as a result.
Use of Information
The information we collect is used for the following purposes:
- Responding to your inquiries, quote requests, or service requests
- Following up on ongoing projects or mandates
- Improving our website and user experience
- Producing anonymous website traffic statistics
- Meeting our legal and contractual obligations
We never use your information for unsolicited commercial prospecting without your consent.
Sharing with Third Parties
ACSO does not sell or rent your personal information to third parties. In the normal course of our operations, certain service providers (web hosting, analytics tools, customer relationship management platforms) may have access to data strictly to the extent necessary to perform their functions. These providers are contractually bound to treat your information confidentially and to use it only for the purposes for which it was shared.
We may also be required to disclose certain information if required by law, regulation, or court order.
In the event of a merger, acquisition, or asset transfer involving ACSO, your information may be included among the transferred assets, in compliance with applicable laws.
Data Retention
Your personal information is retained for as long as necessary to fulfill the purposes for which it was collected, or as long as required by law. Once this period has elapsed, information is securely destroyed or anonymized.
Information Security
ACSO implements reasonable technical and organizational security measures to protect your information against unauthorized access, loss, destruction, or alteration. While we make every reasonable effort to ensure this protection, no electronic transmission system offers absolute security. The transmission of data over the Internet is therefore carried out at your own risk.
User Rights
In accordance with applicable legislation, you have the following rights with respect to your personal information:
- Right of access: to know what information we hold about you
- Right of rectification: to have inaccurate or incomplete information corrected
- Right to erasure: to request deletion of your information, subject to applicable legal obligations
- Right to portability: to receive your data in a structured, machine-readable format
- Right to object: to object to certain processing of your information
To exercise any of these rights, please contact us at the address provided below. We will process your request within the timeframes required by law.
Withdrawal of Consent
You may withdraw your consent at any time by contacting us directly. Please note that withdrawal of consent may limit our ability to provide certain services or respond to your requests.
Personal Information Protection Officer
In accordance with the requirements of Law 25, ACSO has designated a Personal Information Protection Officer. Any question, concern, or request regarding the management of your personal information should be directed to:
Personal Information Protection Officer
We are committed to handling every request with seriousness and diligence.
Changes to This Policy
ACSO reserves the right to modify this policy at any time. Any updates will be published on this page with the corresponding revision date. We encourage you to consult this page periodically. Continued use of the site following the publication of a revised version constitutes your acceptance of the changes made.
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